Tag: Mock interview

Charming Can Only Get You So Far

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strike three

I was interviewing a candidate the other day for a Director level position in my organization. Now to be fair, the candidate wasn’t really qualified for the job but I could play connect the dots from his job experience to the skills needed for someone in this position to be successful. Plus he seemed like a colorful character from his background so I thought, why not! I scheduled him for a Skype interview and set to work.

First there were multiple technical difficulties. He tried to take the interview on his tablet, while at work, surrounded by people. Strike one!

Then his tablet and his phone cut out, not once, not twice, but three times. Ball one!

Next he did NOT research my organization or even read the job description so he could not speak intelligently about either. Strike two!

He borrowed a phone from a co-worker, called back and apologized, while at the same time asking his co-workers to keep it down while he was on this call. Ball two!

I asked him, “When you reviewed the job description, which areas did you feel would be the most challenging for you?” He replied, “None of them, I don’t think I’ll have any challenges at all.” Ball three!

It’s a full count…needless to say; I’ve known pretty much from the beginning that this is not someone that I’m going to move forward with. However I wanted to get to the final question, because I was really curious as to how he would answer it. He’s labeled himself a ‘talker’ and that he can motivate and coach anyone, and that there are no challenges he can’t overcome. I’m trying to decide if he is charming in an overconfident kind of way or completely arrogant in a really annoying way.

“So why should I consider you for this position?”

His reply, “because I’m me, and no one is going to be better than me.” Strike three, you’re outta there!

One of the best things about a full count, there’s only one pitch left. You have one more chance to hit it out of the park, walk to first base or fail miserably. (And yes, for my baseball fans, I know they can hit a foul ball and it remains a full count; however for the purpose of the argument let’s assume one more pitch.)

Having a powerful personality, the ability to converse easily with people combined with a charismatic energy will get you much farther in life than those who don’t possess such characteristics; however it will only get you so far. I would choose someone with a strong skill set, who understands the work that needs to be done and the qualities of leadership necessary to succeed over someone who is relying solely on their personality to move them forward.

This candidate was one question away from a bottom of the 9th walk off home run; but he came to the plate swinging a twig at a fastball, he didn’t even make contact.

  • He didn’t research the company or the specific job.
  • He didn’t research the industry.
  • He wasn’t prepared to answer real questions about any specifics; e.g. his experience and how that related to the job requirements.
  • He actually said his personality gets him what he wants, and I think he believed it.
  • He certainly didn’t seek any assistance with how to appropriately answer interview questions

When given the opportunity to redeem an incredibly lack luster ‘at bat’ performance he had no idea what to say other than “I’m me”. Well you’re obviously not Babe Ruth, but perhaps this approach to interviewing has worked for him in the past. As far as this interview went, it was like watching my 10 year old son try to hit off Randy Johnson; painful to watch, but I love rooting for the underdog.

For more interviewing tips, resume writing help or job search advice check back again to; “Connectthedotblog”

You Said What in the Interview?

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Dont

Have you ever been in an interview and said something you almost immediately wish you hadn’t? Worse yet did you say something you shouldn’t have and didn’t even realize it, only to find out later that was the deciding factor for you not being chosen for a position?

I have read several articles this week revolving around the kind of questions job seekers ask that they probably shouldn’t have.

Last week I was sitting in my office when a colleague shared that she was just interviewing a candidate for one of her open positions. The candidate asked about the work schedule and when she was informed it was 8am to 5pm her response was, “Oh, I can’t get up that early.” WHAT?

Then a friend of mine forwarded me an article she had just read titled, “ 8 of the Strangest Interview Questions Job Candidates Have Asked ” This highlighted yet again the type of career limiting questions that folks ask in an interview.

Words of advice:

  • Think before you speak. The question might seem benign to you, however how may it be received by the hiring manager looking for their next rock star?
  • Words have power and meaning. If you are unsure how a comment may be received, rephrase, reframe or refrain. Once it’s out there you can’t take it back, and yes they will remember it.
  • Know your audience. Take a moment to try and size up your interviewer; are they outgoing and gregarious or are they reserved and calculating? Whatever their demeanor, you should mimic the energy level. Don’t come out the gate with a crazy joke for someone who has a hard time smiling or shaking hands; you may turn them off when you want to impress them.
  • Exercise sound judgment. Don’t tell the interviewer that you can’t get up early enough to work the schedule they are hiring for. Don’t ask if Mom can come too. Don’t ask if the boss is single or how quickly you can put in for a raise or transfer.

The main purpose of an interview is to showcase your skills, experience and cultural fit. The best way to accomplish that is to have the hiring manager be able to visualize you doing the job. If you are asking questions during that first encounter that will cause them to take pause…your chances of getting the call back are slim.

For more interviewing tips, resume writing help or job search advice check back again to; “Connectthedotblog”

DIY is Cool, Except in Your Job Search.

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to do list

You inevitably can’t do a complete channel surf these days without hitting on some kind of DIY program. From rennovating your kitchen or bath to upgrading your dating life or turning your simple idea to a money making landslide. DIY is the trend that keeps on giving, except in your job search. This is one area of your life where having a little professional help can go a long, long way.

We’ve all been there filling out endless applications online and in person. Dressing up and prepping up for interview after interview only to not hear back. Face it, finding a job is a full time job; but at work, you have direction and structure. At work you have someone at the very minimum telling you where you’ll get the most bang for your buck. However when you are looking for work, there isn’t that person there helping, coaching, mentoring and motivating you to keep going.

DIY is not the way to go in a job search!

Now is the time to do a good hard review of the resources available to you. That means you need to step away from your computer and make a list of people you know that can help.

Who do you know in the industry?

  • Do the people that can help you, know you are looking for a new position?
  • Do they have an updated copy of your resume?
  • Have you reached out to industry professionals for an informational interview?
  • What networking opportunities are available in your area/industry?
  • Have you asked your network to critique your resume?
  • Friends, family, teachers, past co-workers, etc. you never know who may know someone you need to know.

I think the picture is getting clearer. You don’t have to go out and hire professional resume writer, although it may help. You don’t have to hire a career coach, however there are resources available that can assist you. Contact your local government job help organization, if you’re in school frequent your Career Services department. The point is, there is no reason to Do It Yourself! We aren’t talking a 2-day make over in your home; we’re talking about your future. This is not the time to try and go it alone, and the great thing is you don’t have to.

If anything good has come out of our recent recession it’s the recognition that job search skills and resources are a necessary part of every day life. Everyone needs a little assistance and direction sometimes.

That help can come in many forms:

  • Your local Department of Economic Security or Workforce Development
  • Educational assistance
  • Local staffing agencies
  • Reputable resume writing and career assistance organizations

Between your network of friends, family and associates and the availablity of public and private resources; you can turn this project from a to do into a done.

For more interviewing tips, resume writing help or job search advice check back again to; “Connectthedotblog”

Why an interviewer wants to tell you why you were rejected, but can’t.

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9-20-13 Rejcted

Have you ever wondered why you didn’t get the job? Have you ever been in the interview and known you weren’t going to be chosen? Have you ever thought you nailed an interview only to find out you didn’t? Well join the club; we have jackets, t-shirts, and hats.

In a perfect world, we’d get the feedback we so desperately need to grow, develop and do better; however, in the world we live in, it just doesn’t happen.

In my field, I work with literally hundreds of employers. Some will give me a call after one of my students has finished an interview to give me feedback. What they can do better, differently, more professionally. This is, indeed, rare.

Unfortunately, in today’s employment climate, there is such a fear that if you provide feedback, that information can in turn be used against you. Human Resource professionals have to be part recruiter, interviewer, counselor and lawyer. What they are and are not allowed to share is so limited that they are actually hurting today’s job seekers.

I would love it if my interviewer could tell me:

  • Your answers were too short
  • You didn’t seem prepared for the interview
  • Your presentation was not professional enough
  • You spoke too negatively regarding your past experiences and organizations
  • You weren’t able to articulate your skill-set well enough

If this feedback were offered to job seekers, they could actually improve their skills and do better the next time. Instead, we blame the educational system, our culture, the economy, and on and on, when we could allow HR and hiring managers to just offer back some helpful advice.

Instead we close the door and turn a blind eye to otherwise valuable employees without them having a clue as to why. And “Why don’t they?” you may ask. Simply, they are afraid of getting sued.

Just think what it would be like if at the end of an interview we could hear, “Thank you for coming in today to meet with me. May I give you a few helpful hints that may assist you with future interviews?” Bad um bump! How hard is that? Don’t send people back out into the cold job search world without giving them some kind of help to make them better for their next interview.

As a culture we have, in my opinion, become so afraid of helping people for fear of being sued, that we’ve stopped doing the right thing in favor of doing the safe thing. In the long (and short) run this ends up causing more harm than good.

There are a few things, however, you can do to try and get some feedback from your interview.

  • Contact the hiring manager after you’ve sent your thank you note and followed up (building rapport). Ask if they would be willing to offer you some advice on how you could do better in your next interview.
  • At the end of your interview, after you’ve asked for the job, ask if there are any concerns the hiring manger has about your ability to do the job.

While these tips may help you get some feedback, nothing will do as much good as being well prepared for the interview in the first place. Being proactive in your job search will get you so much further than chasing reactive information after you’ve been let down.

For more interviewing tips, resume writing help or job search advice check back again to; “Connectthedotblog”

If you were a Muppet which would you be? The Strangest Interview Question I’ve Been Asked

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If you were a Muppet which would you be? The Strangest Interview Question I've Been Asked.

If you were a Muppet which would you be? The Strangest Interview Question I’ve Been Asked

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kermit-the-frog-the-muppets

I’ve been working with students and graduates on mock interviews. The one question I always get asked is, “What is the strangest quetion you’ve ever been asked in an interview?”

  • Well, it’s not, “If you were an animial what would you be?” (A Lion by the way.)
  • “Which cheesy 80’s song do you listen to the most?” (Anything Richard Marx.)
  • “Which Muppet do you most closely identify with?” (This is a toss up between Kermit the Frog and Fozzy Bear, and is a constant souce of disagreement between my mother an myself.)

The strangest interview question I ever received came from a man I never thought would hire me, at a company I didn’t think I was qualified to work for, at the first interview I thought I’d blown. One question threw me into such a tail spin, I didn’t know if I was coming or going.

“So, I’m going to give you three minutes to ask me anything you want to ask, then you get 60-seconds to tell me what you’ve learned.”

I spent three minutes shooting off questions trying to discover family, home, hobbies, education, religious, and political information about my interviewer.

“Time’s up,” he said. “What did you learn?”

My response? “Well, did you want me to find out about you personally or professionally?

His response? “You probably should have asked that question first, shouldn’t you?”

OUCH! I began to shot off all my Holmesian conclusions and with a look of sheepish satisfaction, craving a fatherly approval, he looked at me and replied, “Thank you. We’ll be intouch.”

I forgot to mention this was my last interview of a day-long round robin of interviews for what I thought was a dream job and I just blew it, or so I thought.

I believe all stories should have a happy ending. Needless to say, I did get the job, and within 2-years, he was my direct supervisor. He promoted me to my first department head position and became my best, most infuential and beloved mentor. One day I got the gumption up to ask him about the question.

“Jim, what was the point of that question? What were you looking for in an answer?”

“Bets, there is no right or wrong answer. It is a question to see how you can communicate in a stressful or uncomfortable situation with executive level leaders. You did great. You didn’t stop. You fully used your time. Your answer was full of humor and insight, and you spoke articulately.”

It’s not alway about the right answer. but the right attitude. Be positive, be confident, and take risks. You never know where they can lead you. Mine lead me to a career path that, if I had hesitated trying to find the right answer, I might have missed out on.

For more interviewing tips, resume writing help or job search advice check back again to; “Connectthedotblog”

Improvise, Adapt, Overcome – Sensory Part 5

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untitled

I’ve never really been a fan of war movies or Clint Eastwood (I know that’s almost un-American), however his 1986 Heartbreak Ridge became one of my all-time favorites and not just because both my father and older brother are Marines. I’m something of a student of human nature and the dynamics of Gunny Highway (Clint Eastwood) and his ragtag band of Marine misfits (Oxymoron isn’t it) is remarkable. Why you ask, because of three words; improvise, adapt, overcome.

This group of United States Marines weren’t the smartest, strongest, most skilled or highly motivated group of young men, but these three words made them the most successful group of soldiers in their unit; improvise, adapt, overcome.

You may be out there looking for your new career. You’ve been through an uncountable number of interviews with little to no success and your beginning to wonder, “Is it me?”. No it’s not and yes it is. So many of us go out thinking, “I’ve got this.” When in actuality we are not nearly as prepared as we think we are.

The best thing you can do is to take an inventory; in other words Check Yourself before you Wreck Yourself

The days of walking into an interview, introducing yourself and handing in a resume are LONG since gone.

You have to:

  • Prepare.
  • Know your audience.
  • Understand their business.
  • Demonstrate your ability to communicate.
  • Show them you understand their company culture.
  • Impress them with thoughtful and relevant questions.
  • Put their minds at ease regarding the chance they are taking on you.
  • Exhibit your exceptional customer service skills through appropriate follow up and follow through.

Yes it sounds like a lot; however getting a job is a full-time job and anything less than your best effort will yield less than the best results. Interviewing is hard. Pardon me for a moment while I channel my mom, “If it wasn’t hard to get, is it really worth having?” I don’t normally quote her but, in this instance mom was right on.

If you have doubts regarding your interviewing skills, how to research the company you’re interviewing with, and any other interview tips and tricks; ask an expert. There are tons of great resources like A Better Interview . Ask a friend working in the field you are trying to get into. Ask your preferred employers for an informational interview to find out more about their business. Exceptional rewards take exceptional efforts. You can do this and you can be successful, it’s all up to you and what you are willing to put into it.

For more information on interviewing, resume writing and career changes, check back often. I look forward to reading your comments and hearing your feedback and suggestions for future series.

Touching and Tasting in an Interview, WHAT? Sensory Part 4

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handshake

Do you remember that “Friends” Friends episode where Rachel finally got the dream job interview and at the end mistook her interviewers intentions of opening the door for her as him coming in for a kiss? This is a great example of how touching should NEVER be part of your interview.

I know we all have funny stories about absolutely embarrassing things we’ve done in an interview, ALL of us. However for the sake of today lets keep them narrowed down to just two areas.

I started on touch, so let me finish with that before moving on. There is only one, and I mean,ONE instance where touching should be involved in an interview; yup you guessed it, the hand shake.

This is an underestimated gesture in the interview process; yet so important. It demonstrates confidence, articulation, enthusiasm and so much more. A firm hand shake (no don’t make them wince) accompanied by a smile, a confident look in the eye and a clear introduction made with genuine enthusiasm can positively influence the most stoic of interviewers.

Seems easy enough, but like the friend I spoke about last week in my article on “Sound ” sometimes just shaking hands, smiling and speaking with confidence can be very difficult. The answer, PRACTICE.

Now on to Taste, how did that interview taste to you? I know what you’re thinking, you can’t taste an interview. Well actually you can.

Did you?

  • Bring in your coffee?
  • Walk in chewing a piece of gum?
  • Chewing on a mint?
  • Bring in your big gulp?
  • Bring in your water bottle?

As you can see bringing your taste with you to an interview can leave a bad taste with the interviewer. Quick story; a young man (let’s call him Sam) walks into his interview. He is greeted by the receptionist, she politely asks, “Would you like some coffee or tea?” Sam answers, “Yes I would love some tea, thank you.” The horror in the receptionist’s eye was obvious, she had asked out of politeness, and now she has to go and find some tea, which she does not have. Answer politeness with politeness and just say, ”No thank you.”

Too much can go wrong in an interview where there is liquid involved.

    You could:

  • Spill it.
  • Slur it.
  • Dribble it on your pristine outfit (this has happened to me more than once but I’m clumsier than most).
  • Cough and spit it at the interviewer.
  • Sneeze and spit it at the interviewer.

I think you’re getting the idea. Remember the point of the interview is to be a clean slate they can envision actually in the job. If you do any of the above what are they going to visualize? I’ll tell you, they’ll visualize you doing the same to a customer, client or partner. Not a good visual, right? Not to start the relationship certainly.

You have to take into account all aspects if the interview and how you touch and taste are just as important as how you’re seen, sound and smell.

Tune in on “Friday” for the grand finale of your interview as a sensory experience.

Sound Funny to You? Sensory Part 3

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sound

Have you ever listened to your recorded voice and catch yourself, “Oh my gosh, I sound just like my mom!” Then you find yourself talking with a lower voice or slower to correct what you think is just plain wrong? It’s not that different with an interview. Right along with “Sight” and Smell; Sound is a powerful influencer.

The first thing that normally comes to mind when we think of sound and how it relates to our interviewing performance is how we answer questions. That is a very true statement, but have you thought of how the following might influence your interview as well?

  • Noisy jewelry.
  • Noisy shoes.
  • Drinking from your thermos or 64oz Big Gulp.
  • Grinding your teeth.
  • Your cell phone vibrating in your purse or pocket.
  • The tone of your voice when you introduce yourself.
  • Clicking your nails or pen.
  • Tapping your feet on the floor.

Yes we all have nervous habits that make up our quirky uniqueness. However there is a time and place to display those and an interview is not one of them. I shared previously that the goal of an interview is to be able for the employer to visualize you in the job; the composed, confident, articulate, professional you.

Being aware of your quirky and noisy nervous twitches is the first step to keeping them under control. You however are not the most objective identifier. This is where a great interviewing coach or mentor can come into play. Sitting down with someone for a mock interview is the best preparation you could ask for. Let them help you identify those twitches so you can work on not doing them. Practice walking into a room, shaking hands and introducing yourself, smile, stand up straight and speak clearly and confidently.

A mock interview can help you recognize if you:

  • Mumble or slur your words.
  • Over use words such as; um, like, you know, uh, so, and other dead time fillers.
  • Grind your teeth.
  • Tap your feet.
  • Etc.

I know that not everyone feels comfortable having another person practice with them to identify areas for improvement. However, isn’t it better to find out what those areas are from an objective 3rd party than from the employer you are dying to work for? That’s like letting someone you don’t know cut your hair before you told them what style you wanted; not a smart idea.

An interview is a highly subjective moment in time. It’s you telling another person(s) that you’re all that and a bag of chips and hoping they believe you. Your best chance is to bring the most polished, practiced, prepared version of you to the table. The best way to accomplish that is to work with someone to help identify those areas where you don’t sound that way.

A friend of mine came to me for assistance with a job interview. She is a painfully shy young woman who has difficulty putting herself forward. We practiced question after question; she had her answers down and she was ready for whatever they asked. All she had to do was be able to walk in the door, shake a hand, smile, make eye contact and introduce herself. She didn’t think she could do it.

So what did we do? We went shopping! I took her to the mall to buy a new outfit for the interview and for each person that came up to us in the stores, she had to say, “Hi, my name is Billie, it’s so nice to meet you.” and shake their hand. I thought she was going to kill me but; 3 sales clerks, 2 cashiers and one waitress later, she had it down.

Yes she got the job, yes she still chides me for putting her through it and yes she credits the preparation, identification and practice to her success.

As the saying goes, “An ounce of prevention is worth a pound of cure.” Identify the areas for development, practice how to improve and then nail the interview!

Come back on Thursday, August 15th to find out how Touch can influence your interview!