Tag: Company Culture

You Said What in the Interview?

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Dont

Have you ever been in an interview and said something you almost immediately wish you hadn’t? Worse yet did you say something you shouldn’t have and didn’t even realize it, only to find out later that was the deciding factor for you not being chosen for a position?

I have read several articles this week revolving around the kind of questions job seekers ask that they probably shouldn’t have.

Last week I was sitting in my office when a colleague shared that she was just interviewing a candidate for one of her open positions. The candidate asked about the work schedule and when she was informed it was 8am to 5pm her response was, “Oh, I can’t get up that early.” WHAT?

Then a friend of mine forwarded me an article she had just read titled, “ 8 of the Strangest Interview Questions Job Candidates Have Asked ” This highlighted yet again the type of career limiting questions that folks ask in an interview.

Words of advice:

  • Think before you speak. The question might seem benign to you, however how may it be received by the hiring manager looking for their next rock star?
  • Words have power and meaning. If you are unsure how a comment may be received, rephrase, reframe or refrain. Once it’s out there you can’t take it back, and yes they will remember it.
  • Know your audience. Take a moment to try and size up your interviewer; are they outgoing and gregarious or are they reserved and calculating? Whatever their demeanor, you should mimic the energy level. Don’t come out the gate with a crazy joke for someone who has a hard time smiling or shaking hands; you may turn them off when you want to impress them.
  • Exercise sound judgment. Don’t tell the interviewer that you can’t get up early enough to work the schedule they are hiring for. Don’t ask if Mom can come too. Don’t ask if the boss is single or how quickly you can put in for a raise or transfer.

The main purpose of an interview is to showcase your skills, experience and cultural fit. The best way to accomplish that is to have the hiring manager be able to visualize you doing the job. If you are asking questions during that first encounter that will cause them to take pause…your chances of getting the call back are slim.

For more interviewing tips, resume writing help or job search advice check back again to; “Connectthedotblog”

Fired Up? You Should Be!

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fired up

If hard skills get you hired, what gets you fired?

I’m sure everyone has heard from some source recently that soft skills are lacking in their job candidates.

What exactly is this? Working with college students and graduates, I like to show them this video“Entitlement Creed”

I love how it sums up much of the soft skills gap so simply that it borders on remedial. However, I still hear from students and graduates alike:

  • So I was late a few times, what’s the big deal?
  • Yes I use my cell phone at work, that’s my personal business not theirs.
  • They won’t let me check Facebook at work.
  • They don’t like my language, but everyone uses bad words these days.

Yes these are real examples. Add these to the list of entitlement issues prevalent in our culture and we have a real problem.

A mentor told me that once you are labeled as; clown, lazy, foul mouthed, distracted, unreliable, unmotivated or entitled, it will take a very long time and a ton of effort to change that perception.

This is so true! It took me all of 6-months (probably less) to be labeled as a ball-buster that’s difficult to work with, and around 18-months (or longer in some cases) to repair and rebuild that perception. Not to mention an uncounted amount of home baked goodies. But it was completely worth it.

Trouble is, once individuals realize they’ve created the perception (if they ever realize it), they’re not willing to roll up their sleeves and dig in to fix it. They chalk it up to “This is the way I am.”or “They have to accept me as I am.” Then my personal favorite. “It’s their perception, their problem, not mine.”

I love the last line from the video, “If you think we’re asking too much (say the employers), then you’re entitled to look for another employer who will not ask these things of you. But the odds of you finding one aren’t good.”

Take ownership of your own behavior. Take inventory of what others say about you professionally, how are you perceived? Then dig in, dig out and make a difference. That is how you keep a job.

For more interviewing tips, resume writing help or job search advice check back again to; “Connectthedotblog”

Kirk, Spock, Bones or Scotty; who would you pick to be on your team?

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8-30-13 Star Trek New8-30-13 startrekoriginalcrew

I think one of the reasons we love Star Trek isn’t because we get to see one of our favorite actors do what they do to save the world. We watch to see how this amazing group of misfits conquers the universe together.

We’ve all had co-workers, supervisors, department heads, or CEO’s that resembled Captain Kirk (whether you’re a Chris Pine or William Shatner fan). All they have to do is walk into a room, and you want to load up your gear and follow on whatever hair brained adventure they have in mind.

Why? Because it seems like whatever they do, whatever they touch, turns to pure gold. How do they do it, you ask? Well, I believe it’s because they don’t. They do. Of course by they I mean the ensemble. Captain Kirk, like all great leaders, knows they aren’t an island, although their ego may want to believe it’s all about them sometimes. It takes a team of skilled specialists and a few misfits to save the universe.

Don’t believe me? Please name one episode or movie where the mighty Captain alone on the bridge of his flagship saved the Universe. Planet? Person? Anyone? You can’t because he didn’t.

He needs the data/information (Spock) to understand all his options. He needs is moral compass (Bones) to keep him from doing more harm than good, and he needs his miracle worker (Scotty) to develop, implement, innovate, or when all else fails, use bubble gum and bailing wire to ingeniously limp the Enterprise out of harm’s way.

Every high performing team needs their key players. The group looks towards these people to mobilize the resources to get things done. Can you imagine an Enterprise full of James Kirks? What could possibly get done between the ego trips, skirt chasing, fist fights, and distractions? NOTHING!

Teams need diversity of talents, ideas, perspectives, and experiences if they are going to be able to fully understand a challenge, obtain the needed resources to overcome it, and have the wherewithal to get things done.

So, back to the original question; who would you choose?

My answer, none; any one without the other, although an exceptional individual, could not get done by 1/4 what the whole crew could. In the end, one by themself might cause more harm than good.

For more interviewing tips, resume writing help, job search advice, or developing high performing teams, check back again to; “Connectthedotblog”

Is Interviewing a Sensory Experience – Part 1 of 5

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sensory overload

How much time do you spend getting ready for an interview? When I ask my students this question, the normal answer is a tirade upon how long it took for them to pick out an outfit (the winner thus far is two weeks), picking the right hair style and make up, and coordinating shoes and lip gloss. For my male students, it’s the Shakespearian, “To iron or not to iron” conundrum.

What many people fail to realize is that an interview, believe it or not, is a smorgasbord of sensory experiences. The interview encompasses all of your senses and after taking a minute to review them, you may be surprised how missing just one can cost you the job.

This is the first part of a series regarding the five senses of an interview.

Let’s take these one at a time…

Sight – This, of course, is the most obvious; it takes into consideration… your clothes, shoes, jewelry, make up, hair, etc. It also takes into consideration your walk, your smile, your cell phone, your watch, eye contact, etc. One of the things that novice and professional job candidates alike fail to recognize is that sight encompasses ALOT!

  • Are you talking on your cell phone when you walk in the door? BAD
  • Do you keep checking your cell phone or watch? BAD
  • Are you standing up straight and presenting a professional confident demeanor? GOOD
  • Do you look people in the eye when you introduce yourself and shake their hand? GOOD
  • When you are sitting waiting for the interview to begin, are you sitting up straight? GOOD

When I’m working with students to hone in on their soft skills, especially their interview skills, I tell them the purpose of the interview is to make sure that the hiring manager can actually visualize them doing the job. You never know what kind of prejudices the employer may have, so you want to present a clean, professional slate that they can see fitting into their culture. If you have tattoos, facial piercings, stiletto heels, low cut tops, high cut skirts, wrinkled clothes, and messy hair…what does that say about you and the image their organization is trying to present? Yes you may look great, for Friday night, but not for Monday morning.

Remember to think of the job you want and dress for it: not too much, not too little, but just right. Give yourself the best foot forward to get the job, and then let YOU shine through. An interview is not the time to make a social political statement; it’s the time to show the employer you are the best fit in skills, culture, and professionalism.

  • When in doubt, look in the mirror. If you think your skirt may be too short or your top too low…it probably is. Change it.
  • If you’re wondering, “Iron or not to iron,” throw it in the dryer till it’s flat.
  • Is your make up Friday night fresh or Monday morning professional? Fix it.
  • Can you hear your shoes or jewelry coming down the hall? Change them.
  • If you are expecting a call that’s so important you have to take your cell in with you…Reschedule the interview.
  • Take a look in the mirror, and ask one simple question: “Would I hire me?”

Take a deep breath, walk into the office, smile, introduce yourself with confidence, look them in the eye, and let them know you are the best person for the job.

Check back on Tuesday, August 13th where I’ll discuss how it’s not your nose but theirs that matters.

What’s happened to the human side of recruitment? Humans allowed it to be removed.

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human interaction

I recently read an article by Liz Ryan CEO and Founder, Human Workplace . She writes, “Algorithm-based, keyword-searching processes that seek to match job-seekers with job openings by clerical means are not only inhuman but bad business process, too.”

Why then, you ask, do we continue to sit at our computers hour upon hour filing out online applications knowing that the likelihood of them being seen is minimal at best? What are our other options? Well, believe it or not, we do have them. They just take a little more EFFORT. No it’s not a vulgar four letter word and it can make all the difference.

First

  • Make a list of all the companies you would like to work for.
  • Do some research on that company. Find out what their mission statement is (it’s usually can be found on the “About Us” section of their web page. Do your skill sets, hard and soft, align with their mission/vision statement?
  • Find a phone number under the “Contact Us” section of the web page then call! Find out who you would need to speak with regarding open positions and who you could talk to. If they refer you to apply online, let them know you are looking for some more information regarding the company and culture. Don’t just say, “Ok.”, then hang up. Be persistent, put some effort into it.
  • Make sure you have an awesome cover letter that references their mission/vision and how you as a person will not only fit into their culture but add value to their company. Don’t make it too long, or it won’t get read. Mail it, yes I said mail not email, to the hiring manager, recruiter, HR representative. You can also use e-mail but it’s not the end all be all. Utilize all your resources, phone, mail, email.

I think you may be getting the picture I’m trying to paint. Job hunting is not a lazy person’s activity. Activity , it’s a pretty strong word – “The state of being active, energetic action or movement, liveliness, the intensity of a radioactive source, the ability to take part in a chemical reaction.” As you can see activity is not a dull word, it certainly does not describe the decision to sit on your butt at a computer screen, nor does it include an element of wait and hope. It means you are active and lively, you have in you the ability to take part in a chemical reaction. Deep within you is the power to make amazingly big things happen. Do it.

I read article after article daily on what job seekers need to do while job searching;

  • Have a complete and dynamic LinkedIn profile. Sit on your butt.
  • Have an powerfully written resume that can be thoroughly understood in as little as 3 seconds. Sit on your butt.
  • Make sure you personalize your cover letter for each company before you submit. Sit on your butt.
  • Use all the keyword combinations you find on the job posting to improve your chances of getting through the automated resume filters. Sit on your butt.

Rarely if ever do I read, get off your butt and meet people, face to face, shake hands, make contact, be remembered, REALLY? I work with job seekers all day long, and yes I too let them know the above is important to have done, however the wonderful world of the web is not going to get you a job, YOU are. If you aren’t finding ways to put your face to your name, you’ll be two lengths behind at the starting bell.

We’ve sat back and allowed our humanity to be removed from the equation. It’s time to stand up and act vitally. Bring the dynamic component of activity back. Get out there and make yourself known. Have a stellar resume, put it in someone’s hands, collect business cards, follow up after applying, pick up the phone and dial it, get to the right person and make a great impression. That’s what will get you the interview, not sitting at your computer hoping the 25 applications you filled out will miraculously wind up on the desk of the right person at the right time on the right day.

It’s time to create your own chemical reaction, action, intensity and energy. Go out and make something happen today!

Interview? Why? I’m a college graduate!

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7-3-13 Why Interview

Believe it or not my friends, the days of your degree or the mere mention of your Ivy League education landing you a job are over or at the very least in extreme jeopardy. Stanford, Columbia, Harvard, and many more of the Elite Tier 1 schools have been announcing the expansion (and at some creation) of their Career Services centers. “Why?” you ask. Because employers are becoming less and less concerned about where you went to school, your GPA, or how you landed the most sought after internship. They are concerned with how you will perform in the career they have to offer; are you dedicated, determined, and innovative? Do you have integrity and reliability? How have you performed in your past positions, and how likely are you to be successful in your future endeavors, lending your personal skills to add value to their organization? Those questions can rarely be accurately described on your resume.

I know it may sound corny, but “times they are a changing;” the days of no muss, no fuss job searching are quickly coming to a close, and those individuals who don’t have the skill set to master an interview, regardless of education, background, and work history, are going to be left in the cold.

Recently, while meeting with a group of employers regarding our graduate performance, one of the employers made the comment, “Technical skills may get graduates hired, but a lack of soft skills will get them fired.”

The purpose of an interview isn’t to reiterate the information on your resume (although some of that may happen for the purposes of clarification); it is to uncover the real YOU and to discover if that YOU is going to be a good match for the position, department, and organization.

Why do you need to interview? Because your education does not entitle you to a job! Employers are looking for candidates who want to work, bring all their cards to the table, and add value to their organization. They are not looking for a faceless name with a long list of accomplishments. You need to bring the whole package to the table, and an interview is the only way (for now) to showcase what and who you really are.

For more information on interviewing and resume skills check out A Better Interview

Summertime is here! So is the end of most people’s job search…

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summerjobs

June is the end of most educational institutions fiscal year. Graduates are pouring out the doors of academe and jumping in full force to their job searches…NOT! I can’t tell you how many graduates I speak with in June, July and August who tell me that they are going to take the summer off from their job search; “no one is hiring anyway”. Wrong! The summer months may seem like a good time to slow down or stop your career search, but it’s not.

According to a recent article on mashable.com “8 Reasons Why Summer Is a Great Time to Job Hunt” there is a myth out there…much too prevalent, that summertime is a bad time to job search. If you just do a quick monster or CareerBuilder search you’ll see that contrary to popular believe there is as much, if not more hiring going on during the summer. That research does not bring into account the up to 80% of hidden job market jobs that are out there looming as well.

Summer is not the time to slow down your job search but to heat it up. Take advantage of the fact that so many other job seekers are falling into the “no one’s hiring right now” mind set and get a step ahead.

Here are a few simple tips provided by Barbara Safani in her recent article on AOLJobs.com.

1. People do more entertaining in the summer months; use these opportunities to network your network. Who do you know? Who do they know?

2. Family obligations can be reduced during the summer months. Use this time wisely, get up earlier, look at the job boards, make some phone calls, go to networking events. You’ll see the competition you had two months ago…has gone on vacation.

3. Most of your fellow graduates are headed to the beach so the competition for the jobs out there will be greatly decreased. It’s much easier to stand out as one of 10 then one of 100 or 1000.

4. Employers will be impressed by the fact you are diligently working to find your career not the best new hang out.

Summer has traditionally been the time to relax, have fun and enjoy the weather. A time to slow down and smell the roses; however, remember what your professors, career services advisor and parents told you…getting a job is a full-time job. The longer you wait to start your career, the harder you will find it. Literally tens of thousands of graduates are pouring into the job market at the same time as you. Most will wait to start looking, taking a break to kick up their heels and enjoy some summertime fun. If you take the opportunity to beat them to the punch, you’ll be laughing all the way to the bank as you begin your Christmas shopping while they are still wondering how to pay the next month’s rent.

Help I need a new career but I don’t know what I want to do?

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career change2I’m sure that during the course of your career, day, week, month, fiscal year…you have had one coworker make this comment. They don’t feel fulfilled in their current role, for many different kinds of reasons. They want to make a change but don’t know where to start. I have a colleague in this dilemma currently. She is a very energetic, talented, educated and highly skilled young woman with great work experience. But like many of us her career has taken some turns and her work history is more like the Great Wall of China than the I10 from AZ to CA. It took some turns and at times seemed to have little direction. However she is where she is and would like to have some direction before she sets off on her next road trip.

In one of our many conversations I began to ask her some very basic questions. And after she answered I had to respond, “No even more basic than that”.

1. What do you like to do?
2. What makes you really happy?
3. What are your strengths?
4. What do you feel are your greatest opportunities for development (fancy way of asking what are your weaknesses)?
5. Where do you want to live?
6. Is there a particular field or industry that inspires or intrigues you?
7. Do you have friends, family that you really look up to and what do they do?
8. When you think of people that really inspire you, what about them do you admire?
9. When you chose your major in college, why did you chose it and how do you feel about it now?
10.(Here’s the kicker) When you think of your life 5-10 years down the road…how do you see yourself?

Yes these questions are basic inventory questions. Some of which you may get asked in an interview, there is a reason for that! Many of us aren’t born with the innate desire to do just one thing in life. Some are, some aren’t…for those of us who are in the latter category, we have a tendency to follow our career path like The Great Wall with all its twists and turns. We make decisions as they come along, not giving a whole lot of thought to the Plan.

Working with college students, especially those who are just getting started, I have a very standard speech. I ask lots of questions, many I’ve listed above. Mostly I tell them that choosing a major is not dissimilar to purchasing a home. A house is not a piece of disposable property. It’s something you are going to spend a lot of time in, money on and energy with. If it isn’t going to last you through your 5-year plan (unless you’re a house flipper) you may want to keep looking. We need to think of our educational/career choices the same way. We need to look down the road to where we want to be. Why do we admire the people we do, what they have we don’t, how we get there, what really makes us happy and drives us to perform. If you can’t really answer these questions honestly, well honestly it’s not the best time for you to be looking for a new opportunity.

There are literally hundreds of articles being written and published on the risks involved with making a career change; especially in the face of high unemployment and a recent recession. There are some very common threads with the advice given; and believe it or not they are pretty much in line with the questions I asked my coworker. In addition to your employment inventory; make an assessment of the possible risks that may be involved with making a career change.

I think what my coworker discovered through this exercise is that it isn’t a new career she needs; it’s direction. Her job isn’t the challenge; her lack of a real plan for her future, where she wants to be not only professionally but personally is the issue. Now, that may mean a change for her in the future, but it will be one born of a plan and for a purpose.

Yes there are times when a career change is what’s needed to achieve that plan. I have made a couple myself; one born of frustration without real purpose and one made with intent, thought and commitment to my future. I am where I am today because of the latter, despite the first.

So the next time someone you know asks you the “I need to do something but I’m not sure what to do” question…remember, location, location, location. Don’t make the investment without the inventory, without real thought of the effect on the future. My mom once told me, “when you don’t know what to do…don’t do anything”. Made no sense at the time but now I live by it. How often do we have the desire to do something, when the best course of action is to sit tight, evaluate, plan and when appropriate, execute.

“When you don’t know what to do…don’t do anything.” Thanks Mom!

Culture fit? What is that and how do I measure up?

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Culture fit? What is that and how do I measure up?.

Quality vs. Quantity, How Many Applications before an Interview?

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I am continually disheartened by the number of my students/graduates who give up after their first ‘no’. When did we stop teaching determination or good ole fashioned stick to it? According to research 80% of sales are made on or after the 5th contact; however most folks give up after the 2nd attempt. How does this relate to finding a job? How many applications on average do you need to send out before you get the call? You can find research that states anywhere from 3 applications to 50 applications are what it takes to get the elusive interview. The point I want to make is you don’t stop! You can’t! In today’s economy there are literally hundreds of thousands of folks looking for work.

I don’t believe the key to success is the quantity of applications but the quality of what you are submitting.

  1. Have you filled out the application completely? Accuracy and attention to detail are so important. Never put ‘see resume’ on your application. Most systems for filtering applications are automated. The systems are looking for specific key words on your application. If you don’t use those keywords your resume will never make it to human eyes.
    1. How do I know what key words to use: Hint – look under the section of the job posting that states ‘required skills’. If they are required you can be pretty sure they will be looking for those exact words and phrases on your application.
    2. List at least 10 years of job history. Make sure you list all your skills (including the corresponding key words). Double check to make sure your start and end dates match those on your resume.
    3. Make sure you have your references lined up and prepped! If you list someone on your resume, make sure they know you’ve listed them and what jobs you are applying for.
    4. Don’t undersell or oversell yourself in the salary section. There are great tools on Careerbuilder.com and Monster.com to calculate the salary range for positions in your geographic area. Do your research!
    5. Be prepared for the phone call!
      1. Make sure you have a professional voice mail message. Stay clear of music, your children’s voice mail message or the “hello, hello, just kidding I’m not really here” type of messages. Recruiters WILL hang up and reach out to the next candidate.
      2. Answer the phone with an enthusiastic upbeat voice. Hiring managers are looking for cultural fit; they want to know how you will be answering their phones so answer each call like it’s a phone interview.
      3. Make sure you do your research on the company and keep track. Some of the most horrifying feedback I get from employers is when the student/graduate doesn’t even know the position they applied for. If you can’t answer the question, “so tell me what you know about this position or our company”, you just lost that job.
      4. Spending a little extra time filling out applications and preparing for the phone interview goes a long way. It doesn’t mean you will get the first job you apply for but it will greatly increase your chances of getting the phone to ring and winning the jackpot with an in-person interview.

If most sales are completed after the 5th attempt, figure it’s going to take at least that many applications and follow-up calls to get your foot in the door. Don’t get discouraged and don’t give up. The only difference between you and someone who has landed their dream career is that they have already been told ‘no’ more times than you.